No referral needed, you can book straight in!

Physiotherapists are primary healthcare providers in Australia, which means you don’t need to see a GP first.

However, if you’re planning to claim through Medicare (like with a Chronic Disease Management plan), you’ll need a referral from your GP for that.

A physiotherapist is a university trained healthcare professional who helps people recover from injury, manage pain, and improve movement. We use a combination of hands on treatment, exercise therapy, and education to support your body’s function, whether you’re healing from surgery, dealing with a long term condition, or just want to move better in daily life.

Physiotherapists are trained in the musculoskeletal system and work with people of all ages and activity levels. At Onward Physiotherapy, we take the time to understand your goals and tailor your treatment plan to what matters most to you.

Yes, in some cases! If you have a chronic health condition, your GP might refer you under a Chronic Disease Management (CDM) plan. This may also be known as a General Practitioner Management Plan (GPMP) or a Team Care Arrangement (TCA).

If eligible, you can get up to five Medicare subsidised visits to allied health providers each calendar year, including physiotherapy.

You’ll need a referral from your GP, and the current Medicare rebate is $61.80 per session. After each appointment, you simply pay the full fee, and we can help you claim your rebate on the spot.

Yes! Most private health insurance policies with extras cover include physiotherapy. The amount you can claim back depends on your fund and your level of cover. If you have your health fund card with you, we can submit a claim to your health fund directly.

Yes! We’re happy to treat patients under WorkCover or Compulsory Third Party (CTP) claims. All you need is a claim number and your case manager’s contact details, and we’ll take care of the rest.

At this stage, we don’t offer physiotherapy under NDIS or DVA. However, we’re always happy to guide you toward the right services or answer any questions you may have.

To help us get the most out of your session:

1. Wear comfortable clothing that allows access to the area we’re treating. For example, a loose fitting shirt or singlet top helps for neck and shoulder injuries. Also, loose fitting pants or shorts helps for injuries along the leg.

2. Bring any scans, reports, or referrals you may have from your doctor or specialist.

3. If you have private health insurance, bring your card or have your fund’s app ready so we can process your rebate on the spot.

If you’re unsure about anything, feel free to contact us before your appointment. We’re happy to help.

You’ll find us in Studio D within IMI Entertainment, located at 9 East Street, Lidcombe NSW 2141. There’s plenty of free parking both on site and along the street, so getting here is easy.

No more waiting for countless hours at the Emergency Department. You will however need a referral from your GP or specialist.

If your injury is less than 10–14 days old, we may apply a plaster backslab first. This is because swelling is common early on, and a full cast might become too loose or too tight as swelling changes, which can cause complications.

After the swelling has settled (around 10–14 days), we can discuss switching to a synthetic (fibreglass) cast, which is lighter and stronger. We may also be able to provide waterproof materials, provided you don’t have any open wounds near the fracture.

Your doctor will advise how long you’ll need to keep the cast on and may arrange follow up scans to monitor healing.

When it’s time to remove the cast, we’ll use a special cast saw. It might look intimidating, but it only cuts the cast, not your skin. After removal, we’ll guide your recovery by helping you regain movement, strength, and control.

Yes! Dry needling is a low risk treatment when done by a qualified professional. The most common side effects are mild bruising, muscle soreness, or feeling a bit tired afterward. These usually pass quickly and are well tolerated by most people.